Frequently asked questions

Yes. A lab-grown diamond is a real diamond — the same crystallised carbon with the same hardness, sparkle and fire as a mined one. It is not a simulant like cubic zirconia or moissanite. Every diamond in our range is graded and certified by IGI on the same scale as natural stones.

Each diamond is independently graded and certified by IGI (the International Gemological Institute). Your certificate details the diamond's cut, colour, clarity and carat, so you know exactly what you're buying.

Our rings are crafted in recycled precious metals, and many styles are available across several colours including platinum, white gold, yellow gold and rose gold. You can choose your metal on each product page.

Yes. We ship Australia-wide with tracked, insured delivery. Ready-to-ship rings are dispatched within one to two business days; made-to-order and bespoke pieces are crafted for you and take longer. See our Shipping page for full details.

Australia uses letter sizing (A–Z). The easiest method for a surprise is to have a ring they already wear measured. Our Ring Size Guide walks you through measuring at home, and our ready-to-ship rings include a complimentary resize if you're slightly off.

Eligible pieces purchased in Australia and New Zealand can be returned for a gift card or exchange within 7 days of receipt, unworn and in saleable condition. Bespoke, engraved and custom-made pieces are excluded. See our Returns & Refunds page for the full policy.

Ready-to-ship rings are finished pieces in stock now, dispatched within a day or two. Made-to-order rings are crafted for you in your chosen metal and stone. Bespoke is a fully custom ring designed with you from scratch.

Yes. Our pieces are covered against manufacturing faults. If you ever have an issue with your ring, contact our care team and we'll help put it right.